Travel & Hospitality 3600
Business Travel Management Advisory Services.
At Travel & Hospitality 360, our goal is to leverage your travel program to best-in-class where service, cost and process consistency is of uttermost importance. Our main focus is to help you streamline workflow, cut down on wastages, deliver transparency & visibility of spend and improve on your organizations travel risk management. We bring you a collective experience of 25 years in the business travel industry.
Overview : -
Travel & Hospitality 3600 is a travel management advisory firm specializing in Business Travel Consultancy and Training. Travel is the 2nd highest controllable annual expense incurred by organizations after Payroll and may lead to a lot of wastage.
However, with a managed travel program, Travel purchase optimisation may result in 12% to 30% average savings on direct and indirect travel costs.
Travel & Hospitality 3600 is dedicated to provide companies of all sizes with insights, insider information and education on Travel & Expense Management — covering Airlines, Accommodation, Car Rental, Rail, Cruise, Global Meetings & Conferencing, as well as staffing, duty of care, sustainability, travel policy (meals, taxi fares, gratuities, client gifts, per diem), travel technology, and payment workflows including virtual cards.
It is our mission to help organizations of all sizes achieve this through independent audits, in-company training, workshops, and general consultancy.
TH360 Business Travel Consultancy Services
Comprehensive 360° corporate scope
What companies of different sizes are spending on travel and expenses :-
The majority of small businesses spend less than $50k on travel and expenses
The majority of mid-size companies spend between $150k and $570K on travel and expenses
The majority of large organizations spend over $6.5M on travel and expenses
Estimate Your Organization's Potential Savings
Select a tier above or slide below to see projected savings (12% – 30% reduction).
Where Wastage is Recovered:
Estimated Annual Direct Savings
Conservative net reduction directly back to your bottom line.
Independent audits systematically identify unused ticket credits, overbilled ancillaries, and missed corporate discounts.
Zero commitment • 100% confidential preliminary review
Problems we solve :-
Travel Audits
We provide our clients with a step by step Travel Audit, which will identify the gaps in the current travel program. Key areas analysed include: Travel Policy, Compliance, Travel Contract, Duty of Care (Travel/Health, Safety and Security), Authorisation / approval workflow and Booking Processes, Supplier Performance and Hotel Programs. We perform an in depth analysis of the current travel policy and provide a report outlining suggested modifications, focusing on streamlining existing travel processes and improving communications to the business travelers and bookers. We also design new travel policy from scratch based on your need should you not have one. We audit current processes and explore which technology systems will bring efficiency and cost savings to the program.
Travel Sourcing
Our team have extensive experience in sourcing business travel suppliers: Air, Hotel & Car. We run regular workshops on Sourcing Suppliers and Effective RFP Development. We audit the supplier delivery on best value for money and also help conduct the entire process including EOI, RFP and RFQ advert placement, shortlist, qualifying, negotiations and drafting Service Level Agreements (SLAs) with SMART Key Performance Indicators (KPIs). Our main focus is on Life Cycle Costing when procuring for our clients - meaning we not only focus on pricing but also evaluate how sustainable a product is with minimal wastage. We also recommend travel technology that will help you automate the entire process or just a part of it from profile management, travel planning, approval & booking, to reporting that tells you exactly where all the money is going.
Travel Workshops, Training & Consultancy
We value Knowledge Transfer and empowering of staff. We use various mediums to do this. We can either do an in-house training or your team can join one of our online master classes to learn more on how to better manage and understand business travel program. Since travel is the second highest controllable expense in the budget after payroll, it is important to keep this as an area of focus within the organization. Let our team empower your team through training and active interaction. We also offer consultancy on specific subject areas depending on your organizations need.
Travel Staffing
Our team supports our clients to select the best in class talent to support your travel program. Whether you just need us to have representation in your recruitment panel or take over the entire recruitment process, our team has the necessary skills and experience to do that with integrity and transparency. We can also do secondment of talent within your team. Our DNA is travel, with our knowledge and expertise, we know what to look out for, what questions to ask and what practical tests to conduct. Running a successful travel program begins with proper staffing and recruitment.
Ready to optimize your organization's business travel program?
Our Methodology : -
In-Company Training:
This program is executed within your company upon invitation. And it targets groups of any size. We address specific area of concerns and educate in industry best practice. From interaction with travel suppliers, technical skills and travel technology. We invite relevant industry suppliers to this training sessions.
Workshops:-
This program delivery method is executed periodically off-site and involve attendees from different companies. We cover different topics and invite different travel industry suppliers and experts to do the training in specific fields.
Consultancy & Audit
We offer expertise advise & knowledge to organizations that focus on improving their travel and expense program; including best practices, conducting travel management RFP & supplier evaluation, travel management technology, Corporate Travel Department (CTD) set-up, travel managers recruitment and travel program audit.
10+
Corporate clients partnered with in the past 2 years
80K+
Annual flight, hotel & ground transactions audited
25M+
Delivered through policy, audit & RFP optimizations
15+ Yrs
Executive corporate travel leadership pedigree
Our 5-Step Engagement Process
A structured, disciplined framework designed to minimize internal operational friction while delivering rapid, measurable ROI.
Project Initiation
Initial stakeholder kickoff, defining goals, stipulating data inputs, booking system access, and setting governance expectations.
Strategic Planning
Presenting a detailed project roadmap, timeline milestones, resource allocation, and budget sign-off tailored to your objectives.
Rigorous Execution
Deep-dive audits, supplier evaluations, RFP tenders, and workflow assessments conducted strictly within agreed schedules.
Report & Roadmap
Executive findings presentation with actionable modification guides, supplier negotiation leverage, and change management plans.
Ongoing Support
Continuous implementation monitoring, in-house team guidance, and final compliance sign-off to ensure enduring savings.
Who We Deliver High-Impact Value For
An empowered C-Suite and operational team ask the right questions, enforce policy with confidence, and make financially optimal choices.
C-Suite & Executives
Gaining total visibility over company-wide T&E spend, mitigating organizational risk, and capturing 12%-30% bottom-line savings.
Travel Managers & Coordinators
Modernizing corporate travel policies, implementing automated booking tools, and managing supplier agreements with clear performance benchmarks.
Executive Assistants & Admin Staff
Mastering booking process, airline fare rules, e-ticket analysis, VIP itinerary management, and streamlined approval workflows.
Procurement & Supply Chain
Executing structured airline and hotel tenders, conducting total cost analysis, and negotiating corporate supplier contracts with maximum leverage.
Frequent Business Travelers
Enjoying seamless booking flows, comprehensive travel safety and emergency protection, and transparent expense reimbursement.
Travel Management Companies & Agencies
Aligning corporate client service standards, optimizing online booking technology integrations, and delivering transparent value-add services.
Internal Auditors & Finance
Independent auditing of travel agency billing reconciliations, unapplied airline ticket refunds, per diem tracking, and corporate deal code compliance.
Consulting Rate Card & Packages
Predictable pricing models tailored to your organization's scope, from retainers and RFP projects to customized team training.
Monthly Audit Retainer
- ✓ Monthly airfare & fee reconciliation
- ✓ Real-time leakage alerts
- ✓ Tour Code / OIN compliance check
- ✓ Monthly executive summary report
Quarterly Audit Program
- ✓ In-depth 90-day transaction audit
- ✓ Supplier contract performance audit
- ✓ Policy breach & loophole identification
- ✓ Actionable corrective roadmap
Annual Travel Audit
- ✓ Full year historical data analysis
- ✓ Comprehensive policy redesign
- ✓ Market benchmark comparison
- ✓ Complete annual governance report
Training & Workshop Topics
Air Fares & Ticketing
- • Travel industry governance structure
- • Commercial vs. Low Cost Carriers (LCCs)
- • Booking channels (Travel Agents IATA/Non-IATA, TMCs, OTAs, OBTs, Metasearch)
- • Air abbreviations & phonetic alphabets
- • Direct flights vs. non-stop flights
- • Journey types (OW, RT, Multi-City, Open-Jaw)
- • Reservation Systems GDS / CRS (Travelport/Galileo, Amadeus, Sabre, Worldspan)
- • Basic IATA world travel geography
- • Interpreting cryptic GDS bookings & e-tickets
- • Airline ancillary services (Meal plans, seats, bags)
- • Air fares structure, inventory, cabins & booking classes (RBDs)
- • Fees structure (Management fees & service fees)
- • Servicing models (Travel Desk, CSC, CTD, Implant, In-house vs. Outsource)
- • Duty of Care (Travel insurance & International SOS)
- • Airline incentive programs (Frontline + Backend – NR5, Upfront, Marine, Oil & Gas, Missionary fares)
Car Rental & Lease
- • Rental agreements & termination protocols
- • Daily rates / per KM / daily capped models
- • Airport transfers & shuttle coordination
- • CDW / TPW / SCDW insurance coverage
- • Towing, roadside assistance & vehicle maintenance
- • Telematics tracking & fuel consumption controls
- • Traffic offence management & liability
- • Accident & theft reporting protocols
- • Cross-border hire agreements & permits
- • Self-drive vs. Chauffeur-driven servicing
- • Pick & drop points and age limit compliance
Accommodation
- • Suppliers & online booking platforms
- • Hotel chains vs. standalone boutique properties
- • Star ratings & amenity benchmarking
- • Room category classification & upgrades
- • Meal plans (EP, CP, MAP, AP) & F&B allowances
- • Negotiated corporate hotel rate cards
- • Seasonality dynamics (Low, Mid/Shoulder, Peak rates)
- • Corporate billing terms, direct check-in & cancellation policies
- • Accommodation volume incentive programs & rebates
Our Team of Consultants
Vincent Onyango
Founder & Lead Consultant
Seasoned Business Travel Leadership with Proven Track Record
Vincent Onyango brings over 15 years of high-level expertise across airline commercial management, leading global Travel Management Companies (TMCs), and fleet logistics across Africa and international markets.
- MBA, Marketing: University of Nairobi
- BSc, Travel & Tours Management: Moi University
- Aviation Industry: Corporate Accounts & Digital Commerce Lead (5+ yrs)
- Global TMCs: American Express Travel & Carlson Wagonlit Travel
- Fleet & Mobility: Avis Rent A Car East Africa
"Together with our team of industry specialists, our goal is to offer companies of all sizes support in structuring managed travel programs that capture between 12% and 30% in direct savings while guaranteeing traveler safety and operational excellence."
Schedule a Free Consultation
Ready to streamline your corporate travel program, recover up to 30% in leakage, or upskill your travel bookers? Send us an inquiry and our lead consultant will respond promptly.
Direct Email
[email protected]Location
Nairobi, Kenya
Response Window
Guaranteed response within 24 business hours
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